Choosing the Best Office Headset

Whether you're working in an open office or from home, having the right headset can make or break your day. The good news is that there are a wide range of options on the market, so choosing the best headset for your needs shouldn't be too hard.

Audio Quality

Having excellent audio quality is crucial when you are using a headset to communicate with your coworkers or customers. This is especially important when it comes to online classes or business meetings as you will want to hear the other party's voice clearly and effectively, without any background noise.

Polycom headset offer background noise-canceling and thats why they are essential in ensuring that you can communicate with your coworkers and clients easily and without distraction. This type of feature has become possible through various microphone technologies and software algorithms, making it a great option for any workplace.

Physical Fit

It's important to choose an office headset that fits securely and comfortably on your head. This will allow you to wear it all day without any discomfort or pain. The two main wearing styles available are ear and headband, with the former providing a better all-day fit and less chance of damage to your hair.

Binaural or Stereo

The binaural or stereo headset is the preferred choice in contact centers and busy offices where you need to talk to your clients on a regular basis. These types of devices have a large speaker that creates a barrier between the sound of your caller and the surrounding environment. They also have an earpiece that covers one ear and are designed to fit securely in a person's ear canal.

Unified Communications (UC)

When looking for an office headset, it's important to choose a model that supports unified communication – a system that connects the different communication tools in the workplace. This will ensure that your team can work together on projects and communicate efficiently.

This can be done with headsets that are certified for UC and are compatible with Microsoft Skype for Business. These headsets will automatically recognize the UC platform and connect to it straight away, so you can start using them immediately.

Hybrid Working

In the modern world, most employees are required to do a bit of both on- and off-site work. This means that your phone system needs to be able to manage hybrid working as well. This is where your UC system can be connected to your headset, so that you can move around from desk to meeting room and take your calls as you go.

If your UC platform has a multilingual IVR feature, then you can use it to answer calls in the language of your choice. Plantronics head set dubai can save you a lot of time and make your calls more seamless for the customer.

The best headsets for hybrid working are wireless, so that you can move around and get up and down to stretch your legs while still taking calls. These will also free up your hands and improve your posture as you can avoid cradling the phone on your shoulder for hours on end.

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